Shipping policy

Cheer Marketz is operated by PORTER FULFILLMENT LLC. Every order is shipped directly from our partner warehouse overseas in China. We do not operate a store, showroom or warehouse in the United States — the address below is our registered business address only.

How long does it take?

  • Order processing: 3–5 business days
  • Transit: 8–12 business days
  • Total estimated delivery: 11–17 business days

All timeframes are in business days (Monday to Friday, excluding public holidays). They are estimates, not guarantees. Customs inspection, carrier delays and severe weather can add time.

Order cut-off

Orders placed before 6:00 PM MT, Monday to Friday, begin processing the same business day. Orders placed after the cut-off, or on a weekend or public holiday, begin processing on the next business day.

Shipping cost

  • $7.95 flat rate per order
  • Free shipping on orders of $60.00 or more. The $60.00 threshold is calculated after any discount is applied and before tax.

Where we ship

We ship to the 48 contiguous United States and Washington, D.C. only.

We do not currently ship to:

  • Alaska and Hawaii
  • Puerto Rico and all other U.S. territories
  • Military addresses (APO, FPO, DPO)
  • Any address outside the United States

If your address falls outside our delivery area, checkout will not offer a shipping rate.

Carriers and P.O. Boxes

We ship with USPS and FedEx. We do accept P.O. Box addresses — those orders are sent by USPS, because FedEx does not deliver to P.O. Boxes.

Duties and taxes

Import duties are already included in the price you pay. You will not be asked for any additional duty or customs fee when your order is delivered. Prices are shown in US dollars (USD). Any sales tax that applies to your order is calculated and displayed at checkout before you pay.

Tracking

You receive a tracking number by email as soon as your order leaves the warehouse. Tracking can take 3–5 business days to show its first scan.

Changing or cancelling an order

You can cancel an order within 24 hours of placing it, at no cost. Email support@cheermarketz.com with your order number. After 24 hours the order may already be packed at the warehouse and we can no longer stop it.

Wrong address or failed delivery

Please check your shipping address carefully at checkout. If a parcel is returned to us because the address was incomplete or incorrect, we will contact you to arrange a reshipment; the reshipping cost is payable by the customer.

Contact

PORTER FULFILLMENT LLC
1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, United States (registered address — not a returns address)
Email: support@cheermarketz.com
Phone: +1 310-263-8709
We reply to every email within 24 hours.